Last updated: April 22, 2026
These Terms and Conditions (“Terms”) govern your access to and use of https://wearethemoversllc.com (the “Website”) and the moving and related services (the “Services”) provided by WAT Movers (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be legally bound by these Terms.
1. Use of the Website
To use the Website or book our Services, you must be at least 18 years old and legally capable of entering into binding agreements.
You agree to provide accurate, current, and complete information when requesting a quote, booking Services, or submitting any forms on the Website. You are responsible for maintaining the confidentiality of any account credentials and for all activities conducted under your name or contact details.
We reserve the right, at our sole discretion, to deny access to the Website, refuse service, or cancel any booking if we believe these Terms have been violated or if the Website or Services are being misused.
2. Quotes, Estimates, and Bookings
All quotes and estimates provided by WAT Movers are based on the information you supply, including the volume and type of items to be moved, access conditions at pickup and delivery locations, travel distance, and any special requirements you disclose.
Quotes and estimates are approximate and non-binding. They may be adjusted if the actual conditions of the move differ significantly from the details originally provided. Final charges will be determined based on the Services actually performed.
Some bookings may require a deposit or payment pre-authorization. All payment terms, cancellation policies, and booking conditions will be specified in your booking confirmation or a separate agreement. You are responsible for carefully reviewing these documents and promptly notifying us of any errors or changes.
3. Customer Responsibilities
By booking our Services, you agree to:
Ensure all items are properly packed and ready for transport by the scheduled move time, unless packing services were explicitly included in your booking.
Provide safe, clear, and unobstructed access to the pickup and delivery locations, including elevators, stairways, entrances, and parking areas, and secure any necessary permits or building approvals.
Inform us in advance about any fragile, valuable, oversized, or specialty items that require special handling or equipment.
Comply with all applicable laws, regulations, and building or community rules related to your move.
Confirm that you are the legal owner of the items or have proper authorization from the owner to arrange their transportation.
4. Excluded and Prohibited Items
We may refuse to transport certain items, including but not limited to:
Hazardous, flammable, explosive, or otherwise dangerous materials.
Illegal substances or any items prohibited by law.
Perishable goods, live animals, or plants, unless we have expressly agreed in writing to transport them prior to the move.
If you include any prohibited items without our prior written approval, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.
5. Payment Terms
Payment terms will be outlined in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is typically required to secure your booking, with the balance due upon completion of the Services.
Additional fees may apply for any services or circumstances not included in the original quote, such as extra labor, long carries, multiple stair flights, additional stops, waiting time, or changes to the move details.
If payment is not received when due, we may charge late fees and, to the extent permitted by law, retain possession of your goods until the full amount is paid.
6. Cancellations and Rescheduling
Cancellations and rescheduling requests are subject to the notice periods and fees specified in your estimate, booking confirmation, or our current cancellation policy.
If you cancel or reschedule without adequate notice, you may forfeit all or part of your deposit and be responsible for any costs we have already incurred.
We may need to delay, reschedule, or cancel a move due to circumstances beyond our reasonable control, such as severe weather, unsafe conditions, or equipment failure. In such cases, we will notify you as soon as possible and work with you to arrange a suitable alternative date.
7. Liability for Loss or Damage
Our liability for loss of or damage to your goods is limited to the extent permitted by applicable law and subject to the specific terms set out in your estimate, bill of lading, or other moving documents.
You must inspect your goods upon delivery and note any visible damage on the delivery paperwork before signing. Any concealed damage must be reported to us in writing within the time period specified in your moving documentation.
The amount of compensation may depend on the valuation or protection option you chose at the time of booking. Additional protection coverage may be purchased for an extra fee. We are not liable for damage caused by events beyond our control, including natural disasters, severe weather, or pre-existing defects in the items.
8. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
Our total liability arising from these Terms or any Service will not exceed the amount you paid to WAT Movers for the specific Service that gave rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be legally excluded or limited under applicable law.
9. Intellectual Property
All content on https://wearethemoversllc.com, including text, graphics, logos, images, designs, and software, is the property of WAT Movers or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, republish, or create derivative works from any part of the Website without our prior written consent.
10. Privacy
Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://wearethemoversllc.com, you acknowledge that you have read and agree to our Privacy Policy.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the state in which WAT Movers maintains its principal place of business, without regard to conflict of laws principles.
Any dispute arising out of or relating to these Terms or our Services shall first be attempted to be resolved informally by contacting us at [email protected] or . If informal resolution is unsuccessful, the dispute shall be resolved exclusively in the state or federal courts located in the county of our principal business address, and you consent to the jurisdiction and venue of those courts.
12. Changes to These Terms
We may update these Terms from time to time. The revised Terms will be posted on https://wearethemoversllc.com with an updated “Last updated” date. Your continued use of the Website or Services following the effective date of the revised Terms constitutes your acceptance of the changes.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Via the contact form on https://wearethemoversllc.com
By email: [email protected]